TENANCY SUSTAINMENT OFFICER
(NATIONAL HOUSING STRATEGY FOR DISABLED PEOPLE)
(FULL TIME, TEMPORARY, MATERNITY COVER)
OFFALY/WESTMEATH/LONGFORD – 1 POST
REF: OWL
JOB TITLE: Tenancy Sustainment Officer, funded under the National
Housing Strategy for Disabled People, (NHSDP) *
- *
LOCATION: Midlands primarily Offaly/Westmeath/Longford
RESPONSIBLE/REPORTING TO:
Project Lead, NHSDP, HAIL
JOB PURPOSE: To provide tenancy sustainment services to clients
experiencing mental health issues in Local Authority and AHB housing
SALARY SCALE: € *, * -
€ *, *
JOB INFORMATION: _1 Year Contract, Maternity cover_
This is a full-time post, * hours per week over
five days, Monday to Friday. Some evening/out of hours work may be
required on an occasional basis.
ABOUT HAIL
HAIL IS AN APPROVED HOUSING BODY SPECIALISING IN THE DELIVERY OF HOMES
AND FLOATING SUPPORT TO INDIVIDUALS WITH MENTAL HEALTH DIFFICULTIES.
HAIL’s mission is to provide housing and individually tailored
support services to support tenants and clients, primarily those with
mental health difficulties, to integrate and live independent lives in
the community.
HAIL’s vision is to be the provider of choice for housing and
support for people with mental health difficulties, enabling them to
achieve and sustain independent living in the community by having
secure, quality, affordable accommodation with appropriate support
services tailored to their needs.
ROLE DESCRIPTION
The TENANCY SUSTAINMENT OFFICER will work with individuals with
psychosocial and mental health difficulties and support them to
maintain a tenancy. The role will require close collaboration with
local authorities, other Approved Housing Bodies and HSE Mental Health
Services. Engagement with a wide range of local voluntary and
statutory agencies will also be necessary to ensure tenants have
access to appropriate Community Supports to facilitate independent
living.
PRIMARY DUTIES & RESPONSIBILITIES
* To support clients to establish and/or maintain their tenancy
where a past history of homelessness, institutionalisation or insecure
tenancies have been a factor in their life
* In conjunction with the referring agent, and the client himself/
herself, to develop a comprehensive support plan that assists the
client in sustaining their tenancy
* To support the client to develop a fuller awareness of his/her
potential, skills, interests and talents
* To support the client to integrate into the wider community as
appropriate with the aim of reducing isolation
* To support the client to access training, education and employment
opportunities as appropriate
* To provide advice and assistance to clients in matters relating to
their tenancies such as budgeting, social welfare benefits, managing
utilities, practical household skills, etc.
* To support the client in meeting their responsibilities in regard
to payment of rent and other bills
* To link with Community Mental Health Team in order to contribute
to an integrated case management approach
* To support the client to maintain their home to a reasonable
standard, including reporting repairs/ faults in a timely manner.
* To support the client to understand their rights and
responsibilities as tenants, as outlined in their tenancy agreement
which is registered with the Residential Tenancy Board (RTB).
* To attend meetings and case reviews as appropriate
STAKEHOLDER ENGAGEMENT AND MANAGEMENT
* To work closely with clients, their families, Mental Health Teams
and other statutory and voluntary agencies in a respectful,
professional and integrated way
ADMINISTRATIVE AND OTHER DUTIES
* To ensure each client has a completed Needs Assessment, Risk
Assessment, Support Plan and that documentation is reviewed as
appropriate
* To keep and maintain recorded daily interventions and outcomes
notes
* To assist the Services manager in the collation of monthly
statistics
* To attend and actively participate in internal/external meetings,
training events, conferences and other functions as directed by the
Services Manager
* To participate in regular supervision and annual appraisal, and
help in Identifying your own job-related development and training
needs
* To ensure that all HAIL policies and procedures are being adhered
to, particularly those relating to Health and Safety, Complaints, Code
of Practice and Confidentiality.
PERSON SPECIFICATION:
1. QUALIFICATIONS
Applicants should hold a recognized and relevant 3rd level
qualification, and/or FETAC Level 7/8 Qualification in Social Care.
2. EXPERIENCE
_THE APPLICANT MUST HAVE PROFICIENT EXPERIENCE, KNOWLEDGE AND SKILLS
IN THE FOLLOWING AREAS TO BE DEEMED SUITABLE FOR THIS POSITION._
* Experience (2 YEARS+) of working with people with mental health
and/ or psychosocial needs
* Experience of promoting Independent Living Skills for vulnerable
clients
* Experience of case management and confidential record keeping
practices, including risk assessments
* Experience of working in an interagency/ multi-disciplinary
environment
3. KNOWLEDGE
* Understanding of the issues and challenges facing vulnerable
individuals in the areas of homelessness, housing and mental health
* Understanding and/ or experience in the areas of addiction,
independent living, social inclusion etc
4. SKILLS
* Excellent interpersonal skills
* Good written and report writing skills
* Proficient IT / database skills
* Ability to take initiative and responsibility
* Be highly motivated
* Analytical and problem-solving skills
CONDITIONS
* Use of a car and a clean driving licence is essential.
* The Salary will be commensurate with the experience of the
individual appointed and in line with the funding outlined by the
terms and conditions of the funding body
* Salary Scale: €**APPLY ON THE WEBSITE**,**APPLY ON THE WEBSITE**
- €**APPLY ON THE WEBSITE**,**APPLY ON THE WEBSITE**
APPOINTMENT
* Posts will be filled immediately
* All contracts are subject to successful completion of six-month
probationary period
HAIL OFFERS:
* Flexible working hours – our core hours are **Apply on the
website**am-4pm.
* * annual leave days plus up to 3 Company
days
* Company Pension Scheme with current contributions rates of 6%
employer contribution and 6% employee contribution
* Death in Service Benefit
* Health insurance for serious illness
* Training and development
* Paid expenses
RECRUITMENT PROCESS
Please send your C.V. and letter of application to **Apply on the
website** by 5PM ON FRIDAY THE 5TH JULY, **APPLY ON THE WEBSITE**.
*Only those shortlisted for Interview will be responded to.
HAIL IS AN EQUAL OPPORTUNITIES EMPLOYER.
We need : English (Good)
Type: Permanent
Payment:
Category: Health
